IT for businesses that live at the register.
Retail stores, hardware and supply houses, and counter-sales businesses need more than a help desk. They need the POS, the scanners, the card terminals, the printers, and the network behind them to work every hour the doors are open.
Paladin POS support
We support Paladin Point of Sale as an IT partner: installation, server and workstation setup, SQL backups, hardware, and the network it depends on. When Paladin support says "that's a network problem," we're the ones who fix it.
We also build the reporting Paladin doesn't ship: sales by hour, margin by category, dead inventory, and vendor performance, straight from the database into dashboards you can read on your phone.
POS migrations
Moving from an old system, or from paper, to a modern POS is a project with a lot of ways to lose data or lose a Saturday. We've done these migrations end to end: inventory and customer data cleanup, hardware, cutover planning, training, and staying on site through the first open.
What a retail network needs
- Registers on their own network segment, away from guest Wi‑Fi and the office printer
- Card terminals that keep working when the internet drops, with automatic failover to backup internet
- Reliable Wi‑Fi across the sales floor and yard for handheld scanners
- Nightly, tested backups of the POS database
- Cameras and access control that tie into the same network without slowing it down
- Someone to call at 7:45 AM when the printer at register two is "acting weird"
Businesses we've done this for
Landscape and hardscape supply, hardware and building supply, and specialty retail across the Upstate.